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Practical AI

Before another AI licence, choose one job to improve.

A small, well-defined workflow gives you a useful way to judge whether AI is helping your team.

Start with something your team does repeatedly: a recognisable input, a useful output and someone who can judge whether the result is good enough. That is a more useful starting point than a long list of possible tools.

Make the task specific

“Use AI in operations” is difficult to test. “Turn meeting notes into a draft action list for the meeting owner to check” gives you a clear boundary. It also makes it easier to see which information is needed and who remains responsible.

Choose a task with a manageable consequence if the draft is wrong. Agree which material can be used in the tool before putting any business information into it.

  • How is the task done today?
  • What information can safely be used?
  • What does a good result look like?
  • Which mistakes would matter?
  • Who checks the output and owns the next step?

Count the checking, too

Try a small set of representative examples, including incomplete or awkward inputs. Keep the original process available so you can compare the whole task, not just the speed of the first draft.

Record time spent preparing the input, checking the result and correcting mistakes. Note whether the reviewer has enough context to recognise an omission. A quick draft that creates more review work may not be an improvement.

Decide what happens next

Agree a short review point before the trial starts. You might keep the workflow as it is, adjust the instructions, change the task or stop. Each is a useful decision when it follows the evidence.

If the workflow proves useful, document the steps, name an owner and make the review requirement clear. Wider adoption can then build on a process the team understands, with coaching and regular checks as the work changes.

Rethink’s AI review and enablement service helps teams work through one defined workflow, with further adoption support agreed separately. Which recurring task would you test first?

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