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A focused engagement

Opportunity Snapshot

Find three worthwhile opportunities.

A focused review of one customer journey, business workflow or digital experience, with practical recommendations on what to improve first.

When it is useful

A good fit when…

You can see room for improvement, but want a clear starting point before committing to a larger review or implementation.

What you receive

Clear, practical outputs.

  1. Focused review of one journey or workflow
  2. Three evidence-backed opportunities
  3. Practical recommendations and prioritised next actions
  4. Concise senior-level readout

Sample deliverable · Illustrative only

Opportunity map

See how an observation becomes an opportunity and a practical next action.

View the sample

Scope & price

Know what is included.

One important customer journey, business workflow or digital experience. We identify opportunities using AI, technology or better design. Further investigation or implementation is agreed separately.

£495 + VAT for the focused review and readout.

The £495 fee is creditable against the £1,750 follow-on AI or website-conversion review when commissioned within 30 days.

Prices in GBP, excluding VAT where applicable. Remote delivery. Licences, travel and custom integrations are separate.

Explore longer-term support

Next step

Tell us what
you want to improve.

Start with the challenge. We can confirm whether this service fits and agree the scope before any work begins.

Discuss this service