Keep a small test set for your AI workflow.
Use fixed examples and checks to assess changes to an AI workflow.
Rethink / Insights
Perspectives.
AI, customer experience and technology delivery. Find an idea you can use.
31 articles · Page 3 of 6
Decide what must stay easy to change before choosing a platform.
Test how a platform handles the business choices likely to change.
Put business dependencies on the delivery plan.
Make the decisions, data and people behind each milestone visible.
Measure AI work from start to finish.
Count preparation, checking and rework alongside AI drafting.
Make a failed online task easy to recover.
Help customers recover when an online form fails to complete.
Give every technology requirement a real example.
Turn a broad requirement into a realistic, testable example.
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